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Protect Your Account with Advanced Device Security

trusted device

Fraudsters are upgrading their tactics, but so are we. That’s why we’ve launched Advanced Device Security, a powerful new way to safeguard your account. This advanced tool ensures that only you can authorize changes to your account. Here’s how it works and why you should enable it.

Stay One Step Ahead of Fraudsters

Cybercriminals are always evolving their tactics to gain access to financial accounts, but with Advanced Device Security you stay in control. By enrolling, you can enjoy:

  • Enhanced account security. Only devices you trust can approve logins and sensitive account changes.
  • Instant alerts. Get notified if someone tries to access your account from an unrecognized device.
  • Protection for high-risk transactions. Block changes to your contact information or other sensitive details.
  • Peace of mind. Your account is safeguarded, even if your password is compromised.

Protect High-Risk Transactions

With Advanced Device Security enabled, sophisticated hackers are prevented from making unauthorized changes to your account. Certain high-risk transactions will require authentication from your trusted device. 

For example, let’s say you’re logged into Digital Banking on your laptop and want to update your email address. Instead of making the change instantly, our system will send a notification to your trusted smartphone or tablet. You must approve the request from that device before the change is finalized.

How to Enroll in Advanced Device Security

Give yourself an extra layer of security by following three simple steps:

  1. Log in to Digital Banking and go to Security Settings.
  2. Select “Enroll in Advanced Device Security.”
  3. Follow the prompts to register at least one trusted mobile device.

After enrolling, designate a trusted mobile device, such as your smartphone or tablet, to secure your account further. If someone attempts to log in from an unrecognized device, you’ll receive an alert on your trusted device, allowing you to approve or deny the login instantly. Even if someone obtains your login credentials, they won’t be able to access your account without your authorization.

Frequently Asked Questions (FAQ)

Q: What happens if I get a login request that I didn’t make?
A: If you receive a login notification on your trusted device, but you didn’t initiate it, tap ‘Deny’ right away. This prevents unauthorized access and helps protect your account.

Q: Can I have more than one trusted device?
A: Yes. You can register multiple trusted devices for added convenience and security.

Q: What if I lose my trusted device?
A: If your trusted device is lost or stolen, log in to Digital Banking from another secure device and update your security settings immediately.

Q: Do I have to enroll in Advanced Device Security?
A: Enrollment is optional, but we highly recommend it to keep your account secure. 

3 More Tips for Keeping Your Account Secure     

Enabling Advanced Device Security is a great step toward protecting your account, but here are a few additional tips to stay even safer online:

  1. Use strong passwords. Create a unique password for your Digital Banking account and avoid using the same password across multiple sites.
  2. Monitor your account activity. Regularly check your transaction history for any suspicious activity.
  3. Beware of phishing scams. Never share your login credentials or approve unexpected login attempts.

If you have questions about this feature or need assistance, feel free to reach out through our contact page.